How do I return an item?
Nortech Labs Return Policy
We want to make sure you are completely satisfied with your purchases. If for any reason you are not happy with your purchase, you may return it within 30 days of delivery for a full refund of the purchase price. If you received free shipping on your order and decide to return that order, a shipping charge of $5.95 (or the actual cost if higher) will be deducted from your refund. Returned merchandise must be unopened and in its original packaging to ensure full credit. A 15% restocking fee will be charged if the product has been opened or refused.
Used merchandise cannot be returned for credit, exchange or refund. Return Authorization Numbers (RMA #) are required on all returns. To obtain a RMA #, please click here to contact us and a Customer Service Representative will be happy to assist you.
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