on all products manufactured by Nortech Labs (online only)

Simply look for the logo to enjoy free shipping on selected items throughout the store (Continental US*). If all of the items in your order qualify for 'Free Shipping', your order ships FREE! (Ground Shipping UPS/USPS).

After your order has shipped, you will receive a Shipping Confirmation Email with your tracking number. It may take up to one business day (Monday-Friday) for tracking numbers to be updated on USPS and UPS's website once the package(s) has been scanned.

Most orders ship within 24 hours. Large quantity orders may ship within 2-3 business days. Please note that orders placed after 10:00AM on Friday may ship on Monday.

Free Shipping does not apply to custom invoices, discounted quotes, samples or oversized products. Oversized products may include, but are not limited to, Bariatric Wheelchairs & Transport Chairs, Heavy Duty Walkers, Mattresses, Durable Medical Equipment, and some Foil Bubble Rolls. We will contact you if your order requires an additional oversized shipping charge.

On some larger quantity orders of COOL BLUE™ Insulated Box Liners & Foil Bubble Mailers, there may be a lead time of 2-3 days after we receive the order confirmation. For quantities over 250 pieces & during the summer months, lead times may exceed a week. If you plan on making a large quantity order of these products and require more information on lead times, please contact us.

Because of UPS dimensional shipping rates, some orders consisting of bulkier or larger dimensional product (ex. Box Liners, Foil Bubble Mailers) may be shipped in separate boxes, or packaged together in the same box.

* Orders placed outside the continental U.S.A. will be subject to shipping charges. Hawaii, Alaska and Puerto Rico do not qualify for free shipping. Please contact us to place your order.

Shipping Transit Time Map

Please Note that free shipping only applies to UPS Ground Shipping (Smaller packages may be sent USPS First Class or Priority).

For expedited shipping or questions regarding our Shipping Policy, please call us at 1-888-COLDPAK (1-888-265-3725) or contact us online.

Rev 12.03.20

Nortech Labs Inc

Get in Touch

Nortech Labs Inc
125 Sherwood Ave
Farmingdale, NY 11735
P: (888) COLDPAK / 265-3725
Contact Us Online