on all products manufactured by Nortech Labs (online only)
Simply look for the logo to enjoy free shipping on selected items throughout the store. If all of the items in your order qualify for 'Free Shipping', your order ships FREE! (Ground Shipping UPS/USPS).After your order has shipped, you will receive a Shipping Confirmation Email with your tracking number. It may take up to one business day (Monday-Friday) for tracking numbers to be updated on USPS and UPS's website once the package(s) has been scanned.
Orders placed Monday-Friday before 10:00AM EST typically ship the same day. Most orders ship within 24 hours. Please note that orders placed after 10:00AM on Friday may ship on Monday.
Free Shipping does not apply to custom invoices, discounted quotes, samples or oversized products. Oversized products may include, but are not limited to, Bariatric Wheelchairs & Transport Chairs, Heavy Duty Walkers, Mattresses, Durable Medical Equipment, and some Foil Bubble Rolls. We will contact you if your order requires an additional oversized shipping charge.
Please Note that free shipping only applies to UPS Ground Shipping (Smaller packages may be sent USPS First Class or Priority).
For expedited shipping or questions regarding our Shipping Policy, please call us at 1-888-COLDPAK (1-888-265-3725) or
contact us online.