- All returns must be within 30 days of receipt of shipment.

- Items must be unopened and in new condition.

- If you return an item and the reason for return is not a result of our error, the cost of return shipping will be deducted from your refund.

- For products on our website that ship for free, there is a 20% restocking fee to offset our shipping & handling costs.

- Please Note: Due to hygienic purposes, some products are non-returnable. These products include Incontinence Products (Briefs, Protecive Underwear, Underpads, Protective Pads).

- Clearance Sale products are non-returnable.

- If you’d like to return your purchase, please contact us at sales@nortechlabs.com or call 1-888-COLD-PAK(265-3725)






CORPORATE OFFICE:
Nortech Labs, Inc.
125 Sherwood Ave.
Farmingdale, New York 11735
http://www.nortechlabsonline.com