How do I return an item?
Nortech Labs Return Policy
If for any reason you are not happy with your purchase, you may return it within 30 days of delivery for a refund of the purchase price. If you received free shipping on your order and decide to return that order, a shipping charge of the actual UPS or USPS cost will be deducted from your refund. Returned merchandise must be unopened and in its original packaging to ensure credit. A 20% restocking fee will be charged on all products returned for any reason that is not due to an error on part of Nortech Labs.
Used merchandise cannot be returned for credit, exchange or refund. Return Authorization Numbers (RMA #) are required on all returns. To obtain a RMA #, please click here to contact us and a Customer Service Representative will be happy to assist you.
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